Account Cancellation SurveyTravis N.2019-09-02T00:14:12-04:00Account Cancellation We're sorry to see you go!We'd like to collect some feedback on your experience with us. This should take no more than 5 minutes to complete and it would help us improve our services in the future.How long had you been using our service? Less than 1 month 1 month to 6 months 7 months to 1 year Over 1 yearOverall, how satisfied were you with the service? Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedWhat was the primary reason for canceling your service? I found the service too hard to use I was unable to do something It cost too much There weren't enough features There were too many features Something was missing Something was broken Service quality issues I no longer needed the service Something else (please explain below) Please provide details if something else is the reason for canceling. What could we do to improve our service? Did we meet your expectations? Yes No Is there anything we could have done differently? Was the billing clear? Yes NoWould you use our service again in the future? Yes NoWould you like a member of management to contact you regarding your cancellation? If so, please provide your contact information. Name Email Phone Please prove you are human. If you are human, leave this field blank. Submit
